Privacy Policy

Plug N Go Electric
Effective Date: 02/15/2025

1. Introduction

Plug N Go Electric ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or request our services.

By using our website or submitting your information, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Phone number

  • Email address

  • Service address

  • Project details

  • Any information you voluntarily submit through our contact or service request forms

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Website usage data (via cookies, Google Analytics, or Meta Pixel)

3. How We Use Your Information

We use your information to:

  • Respond to service requests

  • Schedule installations or consultations

  • Send service-related SMS notifications

  • Communicate regarding your inquiry

  • Improve our website and services

  • Comply with legal obligations

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

4. SMS Communications

By submitting your phone number through our website service request form, you consent to receive SMS messages related to your service inquiry.

These messages may include:

  • Appointment confirmations

  • Service updates

  • Follow-up communications

  • Internal coordination related to your request

Message frequency varies.
Message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.

We do not send promotional or marketing messages without explicit additional consent.

5. Sharing of Information

We may share your information with:

  • Service providers (e.g., scheduling or messaging platforms)

  • Payment processors (if applicable)

  • Legal authorities when required by law

All third-party providers are required to protect your information and use it only for business-related purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the Internet is 100% secure.

7. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Request access to your personal data

  • Request deletion of your personal data

  • Know what categories of data we collect

To exercise these rights, contact us at:

📧 plugngoelectri8@gmail.com

8. Cookies & Tracking Technologies

We may use cookies and tracking tools such as:

  • Google Analytics

  • Meta Pixel

These tools help us understand website performance and improve user experience.

You may disable cookies through your browser settings.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.

12. Contact Information

Plug N Go Electric
1748 Ravizza Ave
Cell Phone: +1 408 - 627 - 0390
Plugngoelectric8@gmail.com

If you have any questions regarding this Privacy Policy, please contact us.